Frequently Asked Questions
StartVPN is available on Apple App Store and Google Play.
You can request a password reset on login page of StartVPN mobile application.
Your username is the e-mail address you have provided during registration process. If you are a premium customer please reach us at [email protected] with your receipt, pay slip or any evidence of payment for reverting your username.
StartVPN provides best VPN service with high-speed
servers and best VPN protocols. Internet connection
speed depends on several conditions besides VPN server
provider, like your internet connection. You may follow
one of the processes below; if your problem persist,
you can always contact with us at [email protected].
- * As a StartVPN user you can switch between protocols of OpenVPN and Wireguard according to your needs. You may be using not the protocol, which is optimum for the time being. You consider switching the VPN protocol and check the effect on speed.
- * You may consider changing the server you are browsing through which may not be the optimum choice for your location.
For Premium Users:
- * If you are downloading or streaming, you can use our high-speed and Streaming servers.
For Free Users:
- * There is always a good price plan for your needs on StartVPN. Choose one of our plans to unlock High-Speed and Streaming servers near you.